During this pandemic Licensed Insolvency Trustees were listed as an essential service by the provincial government and our company continued to carry on doing business albeit in a different capacity as we did our part to minimize the spread of the Coronavirus. Now that our economy is reopening, we have updated our business operations so that we may continue to serve you in a safe manner. We’ve worked hard to put all the necessary protocols in place to keep you and our team safe.
Our offices are now completely open again for regular business hours. We will however, continue to conduct as many meetings as possible virtually and we will continue to have many of our employees work from home to keep traffic in our offices to a minimum. We also encourage you to call or email the office before stopping in because during this pandemic there have been many changes to allow us to serve you virtually than before. When coming in to the office for a meeting we will conduct a quick screening at the reception desk. We will ask you to answer a few questions, similar to the questions you answered when booking your appointment. Employees who are not feeling well or displaying any symptoms will not be permitted into the office.
We will continue to have hand sanitizer readily available and we also have protective barriers at reception and in our meeting rooms. All of our office staff will wear face coverings while engaging with clients who are not behind a protective barrier and where physical distancing may not be possible. Public health officials and municipalities across several regions are introducing by-laws or orders that make wearing face coverings mandatory when entering commercial establishments. We take our duty as a responsible business seriously, which includes our obligation to act in accordance with any municipal by-laws of the communities in which we operate. We kindly ask that you abide by these rules when entering any of our locations where these by-laws are in place. There will be signage posted at our locations where face coverings have been made mandatory. We will also continue to offer complimentary facemasks at all our locations to those coming in for meetings but you are welcome of course to bring your own. Our staff will continue to practice strict hygiene protocols and physical distancing at all times. We kindly ask for your help to provide 2 metres (6 feet) of distance when not protected by a physical barrier. Please rest assured that we will continue to clean surfaces before and after meetings as well as continue with our augmented cleaning procedures for high touch surfaces.
The situation continues to change rapidly, and we will adjust our plan on an ongoing basis to continue to deliver the quality service you have been accustomed to in as safe a manner as possible.
Thank you for your continued understanding and support.